Support
WE DO NOT OFFER FREE SUPPORT. We offer support for $150 USD/hour. We utilize an integrated system that connects our staff to email support
inquiries. You will never, never wait more than 24 hours.
When you send a request include your domain name and
accurately describe your issue. Also, in order to insure that we can
address your issue quickly please provide us with access to your admin
panel and server. We do not offer phone based support. In some
cases, we may contact you by phone if we feel that is the best way to
address your issue.
For Support visit our Support
Site or contact us
Upgrades
We are constantly working to improve features
and functionality. Once you purchase a license you are entitled to free
upgrades (1 year) of the software. Upgrading licensed software that has been modified
may require additional costs.
Custom CGI Solutions
Our perl programmers can provide your business with custom
software modifications or even a custom application.
Simply email us
to submit a custom quote request. Under most circumstances, you can
have a completed quote within 24 hours of receipt of your request.
When submitting your request to sales@webmastercart.com
, please be as detailed and specific as possible.